Finally

Fuhh... penat betul rasa badan lately. The past few weeks hari hari balik lambat. Ni semua penangan JCI ( Joint Commission Accreditation ) punya pasal. I can say semua bertungkus lumus kerja just for our hospital to get this accreditation and it's finally over. We had our Hi-Tea with the surveyors petang tadi, so kira closing ceremony la. For the past 3 weeks i was 'loaned' to HR dept. to do verification for all certificates. Crazy i would say. Only 2 weeks for me to siapkan this task. And yes! we did it! i mean me & just one person which is Aruna - HR Exec who just joined the co. last October. Wasn't that easy. Panas telinga especially bile kene deal dengan MOH, Nursing board etc. But ppl from Pharmacy Board were very helpful, friendly and tak banyak songeh. I am glad that we managed to get this done on time. Emo sekejpa cek kat situ. isshh...luckily i am back to my own department now. Lega rasa...

It seems that our place akan dapat this accreditation. Rasanya lah since all the surveyors bagi positive feedback. Cume now we have to wait for them to go back and tunggu for the official survey findings report from JCI la. Normally the official result akan keluar dalam mase 2 bulan. Fuh! lama tu.....and i we get this accreditation, after 2 years they will come back and conduct the survey again to check sama ada we maintain the quality or not. All 4 surveyors were here for 4 days. Semua gerun...they can always stop you tengah jalan and tanya u any question about your hospital. Mati woo kalau tak boleh jawab. Jangan main-main, in fact cleaner pun kene soal ok.

Why Get Accredited?

The accreditation process is designed to create a culture of safety and quality within an organization that strives to continually improve patient care processes and results. In doing so, organizations:

- improve public trust that the organization is concerned for patient safety and quality of care

- provide a safe and efficient work environment that contributes to worker satisfaction

- negotiate with sources of payment for care with data on the quality of care

- listen to patients and their families, respect their rights, and involve them in the care process as partners

- create a culture that is open to learning from the timely reporting of adverse events and safety concerns

- establish collaborative leadership that sets priorities for and continuous leadership for quality and patient safety levels